Trojan tools provide you with the added confidence of a Lifetime Guarantee.
• replace the product; or
• refund to the customer the purchase price paid by the customer for the product.
In the event of such a defect, the product should be returned to the place of purchase, together with proof of purchase, for replacement or refund. Any handling and transportation (and other expenses incurred in claiming under this guarantee) are not covered by this guarantee and will not be borne by F.H. Prager.
The obligation of F.H.Prager under this guarantee is limited to the circumstances set out above and is subject to:
• the product not having been used or applied in a manner that is contrary to customary usage or application for the relevant product or contrary to any stated instructions or specification of F.H. Prager.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. The benefits given by this guarantee are in addition to other rights and remedies which may be available to the customer under any law in relation to goods or services to which this guarantee relates.
Wetherill Park, New South Wales, 2164
Ph: 1300 657 300